We settle large-loss property damage insurance claims
Commercial Claims
Multi-Family Claims
High-Value Home Claims
Insurance Claim Experts
Big Claims Experience, Small Firm Attention
Got clients with big claims? Refer them to us. We can help them get their property damage insurance claim settled fairly and promptly. Insurance Claim Recovery Support Public Insurance Adjusters, are the perfect team players that help Commercial & Multifamily business owners get the settlement they deserve so you can do get new projects and finish existing ones. Save time and frustration, let the experts at ICRS negotiate the insurance claim.
- Commercial Property Claims
- Multi-Family Property Claims
- High-Value Homes & Real Estate Claims
Are you a contractor whose client's need to get their Commercial and Multifamily insurance claims settled promptly and fairly?
The skilled and trusted public insurance adjusting firm, Insurance Claim Recovery Support (ICRS) has been in business over 10 years and boasts over $300M+ in large loss insurance claim settlement wins.
Why should your first call be to ICRS when you get your next Commercial or Multifamily insurance claim? Because our large loss “pro-policyholder” insurance claim packages are systematically built and have a proven methodology notorious for compelling insurers to settle. Our reputation for solving problems before they happen is unmatched.
Is it time for your roofing or contracting company to align itself with a public adjusting firm that has a high settlement ratio without escalating the claims to unnecessary appraisal or litigation? Do you want to dominate large loss insurance claims in your market?
The ICRS competitive advantage for settling large loss insurance claims on behalf of insured policyholders will allow you to:
- Sell more big jobs and close existing projects to increase cash flow;
- Stop worrying about losing valuable time and money on claims that are duds or prone to disputes;
- Streamline the insurance claim process;
- Get the budget you need, start working and get your client back to business;
- Help your clients get the settlement they deserve fairly and promptly;
- Utilize your time to do more of the high priority things you need to get done.
There is no substitute for a good reputation and experience in meeting the burden of proving what Policyholders are rightfully owed. The settlement process, interpretation of policy language, negotiations and follow up can be time consuming and exhausting. Everyone we’ve ever helped has felt this frustration.
We routinely avoid unnecessary, time consuming and cashflow killing litigation or appraisal, so if your large loss insurance claims are not getting the settlement results your client’s claims deserve, contact us today!
Years Experience
Claims Settled
Hours Worked
Average Claim Amount
Risk-Free Loss Recovery Offer
Get a complimentary consultation on your damage insurance claim. We are public claim adjusters who work for policyholders, not the insurance company. If you choose to hire us, we work on contingency. No recovery, no fee. Our insurance claim process is proven and streamlined. We also value your privacy. We do not sell, trade, or rent your personal information to others.
Need immediate fire damage insurance claim help?
TESTIMONIALS
What Client Says About ICRS
Posted on Dallas RiceTrustindex verifies that the original source of the review is Google. Scott and his entire team so incredibly knowledgeable, their is no way we could have accomplish what we did without their guidance. Keep us the great work!!!!!Posted on Anthony McCraryTrustindex verifies that the original source of the review is Google. Outstanding service experience!!!Posted on Ashley Szulim-SabeanTrustindex verifies that the original source of the review is Google. They are truly a Lifesaver! I cannot say enough good things about Insurance Claim Recovery Support — they truly feel like earth angels. Misty and Scott helped me through one of the most overwhelming and helpless times of my life. As a single woman dealing with major home renovations after a severe water leak, I was unfortunately taken advantage of by a dishonest contractor. From breaking my TV and not saying a word, to lying about repairs, damaging my sprinkler, inflating estimates with bogus charges, and even threatening legal action — I was completely overwhelmed. That’s when Misty and Scott stepped in. Their knowledge of the laws and the insurance claims process is unmatched, and their compassion and support were exactly what I needed. They knew exactly how to handle the situation, empowered me with the facts, and guided me every step of the way. They genuinely listened, made me feel heard and understood, and stood by my side when I needed it most. I am beyond grateful for their integrity, expertise, and kindness. If you’re facing a tough insurance claim situation, do not hesitate to reach out to them — they are absolute professionals and true advocates and helped me feel safe in my own home again.Posted on Jason HTrustindex verifies that the original source of the review is Google. Not sure how Misty has 5 stars here. She won’t even return a call or email.Posted on AdiMak2004Trustindex verifies that the original source of the review is Google. I spoke with Scott about a commercial claim, and he was incredibly helpful. He provided detailed explanations about how policies and adjustments work, making everything much clearer. I really appreciated his thoroughness and knowledge!Posted on Case WegnerTrustindex verifies that the original source of the review is Google. After a nightmare experience dealing with an underpaid commercial property insurance claim from a hailstorm in Dallas, we were fortunate enough to find Scott and Misty Friedson at Insurance Claim Recovery Support (ICRS). Had we not hired them, we would’ve left $127,000 on the table - money we didn’t even know we were owed. Scott and Misty are absolute professionals. Their knowledge of the insurance claim process is unmatched, and they navigated our case with skill, integrity, and relentless attention to detail. On top of that, they’re HAAG certified roof inspectors, which made all the difference in proving the true extent of our damages. Looking back, we wish we had hired ICRS from the very beginning. It would have saved us so much stress, time, and lost money. If you’re dealing with an insurance claim - especially a commercial one - don’t wait. Call ICRS. We’re beyond grateful for everything they did for us.Posted on Jason CheshireTrustindex verifies that the original source of the review is Google. ICRS has been a beacon of hope during one of the most challenging times in my life. After my home was struck by lightning nearly nine months ago, dealing with USAA has been nothing short of a nightmare. They have grossly underpaid my claim, and I was at my wit’s end after countless hours of research, discussions with attorneys, and trying to figure out how to rebuild my home without compromising my financial future. Scott and Misty from ICRS have been the most honest, supportive, and knowledgeable people I’ve encountered throughout this ordeal. They made me feel heard and understood, which was a welcome relief after so many interactions with professionals who seemed more interested in their bottom line than in helping me. Scott guided me through this incredibly complex and stressful process with expert advice, giving me the clarity and confidence I desperately needed. His and Misty’s commitment to doing what’s right for their clients is unmatched. They genuinely care and provide guidance and support that feels personalized and sincere. Thanks to Scott and Misty, I’m back on track and no longer feel overwhelmed. ICRS has saved me countless hours of stress and struggle, and I wholeheartedly recommend them to anyone dealing with a large-loss claim after a storm. Trust me—making them your first call can save you immeasurable frustration and help you navigate this difficult path with sound advice and unwavering support. Thank you, Scott and Misty, for everything you’ve done! -Jason CheshirePosted on Tom ChisanoTrustindex verifies that the original source of the review is Google. Found this firm very responsive with honest advice. Based on our discussion, I actually did not hire them, at least yet, because my claim doesn't require the service. They easily could have pushed to sign me up, but did not. We have just gone thru flooding of our home and it is appreciated not being taken advantage of now.Posted on Scott Dixon SmithTrustindex verifies that the original source of the review is Google. Amazing service and results!Posted on Albert PrienTrustindex verifies that the original source of the review is Google. In 2023, our family woke up to a nightmare. Our house was filled with smoke and on fire. We able to get our son and pets out of the burning house without injury, and our local fire department arrived quickly and put out the fire. By the time that the fire was out, most of our home was destroyed. We contacted our insurer to start a claim and were immediately met with opposition and confusion on their part. It took several weeks for them to assign an adjuster to our claim. This initial experience led our decision to hire a Public Adjuster to navigate the process and advocate on our behalf. We couldn’t trust that our insurer would handle the claim responsibly, and we quickly realized that we needed someone to fight for us to hold them accountable to our policy. We were extremely fortunate to find ICRS and secure Scott as our Public Adjuster. Our Insurer mislead us and withheld information. It took weeks for them to provide a copy of our policy, and when they did, they excluded information that benefited us. ICRS pressured them to provide a full copy of our policy which included the benefits they had initially excluded. Our Insurer provided a scope that was not aligned with the actual cost of rebuilding our home. ICRS countered with a realistic scope and advised us to secure independent quotes on our own. ICRS then leveraged its scope and the independent quotes to force our insurer to provide more realistic amount for the rebuild. The scoping process took months, and ICRS drove the communications the entire time. The first adjuster that our insurer assigned to our claim arrived at the site visit and interview with a combative attitude, where he used inappropriate language, and attempted to force the negotiations their favor by manipulating the facts. ICRS swiftly called out the adjuster and guided the negations back on track. Our Insurer cycled through four adjusters during our claim. The pass-down of information between these adjusters was insufficient, with each new adjuster attempting to avoid payout using the same methods that failed with the last. We were astonished that a company could act in this manner without serious recourse. ICRS was able to leverage emails, photos, inspection reports, and additional documentation to bring the adjusters up to speed after each transition. ICRS’ efforts kept the claim moving every time our insurer attempted to stall. When our Insurer misrepresented the policy and refused to pay out for damages that were covered, ICRS drove the communications process and provided documentation, which included case-law excerpts from similar claims that had gone to trial. This approach provided breakthroughs on vital areas of the negotiations. ICRS provided a paper trail and documentation that our Insurer couldn’t ignore, and ultimately they were forced to pay out due to the exposure that ICRS had made apparent. ICRS increased the overall claim by more than 20% during the planning and rebuild process through supplements. Through negotiations with our Insurance company, ICRS increased the claim by 104% over what was released up-front in our initial settlement. Additionally, the payout ICRS secured for us was 31% higher than our policy limit. Before that fire, we had heard insurance companies pull out every trick in the book to avoid paying out on a policy. Having gone through this experience, we can say that the behavior on our insurers part was far worse than we had ever imagined possible. We advise with 100% conviction that anyone dealing with a large loss such as ours, hire a public adjuster to navigate and advocate on their behalf in order to get the needed results. Our family could not have rebuilt our home with the funds our insurance company provided, and we only have a home to return to because of ICRS’ efforts to hold our insurer accountable for the policy we had paid for. Throughout the claim, which lasted over a year, ICRS navigated the entire claim process with professionalism and care. Our family offers a sincere thank you to Scott, Misty, and the entire ICRS team.
FAQs
Frequently Asked Questions
What is a public adjuster and what do they do?
Here at ICRS, we help policyholders understand their rights. Discover the different types of insurance, the insurance claim process, and settlement tips from the National Association of Insurance Commissioners.
When should I hire a public adjuster?
How are public adjusters compensated?
How do public adjusters differ from insurance company adjusters?
Do I need a public adjuster if I already have an insurance agent or broker?
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