We settle large-loss property damage insurance claims
Commercial Claims
Multi-Family Claims
High-Value Home Claims
Insurance Claim Recovery Support
Trust ICRS public adjusters to settle your property damage insurance claim fairly & promptly.
ICRS exclusively represents policyholders—not insurance companies—ensuring apartment owners, commercial property investors, and property managers receive the settlement they deserve. Our non-litigious approach and “no recovery, no fee” policy provide a risk-free solution for claim recovery.
- Commercial Property Claims
- Apartment & Multi-Family Insurance Claims
- HOA, Condominium, Townhome Assoications
Public Adjuster for MultiFamily & Apartment Claims
Insurance Claim Recovery Support: Your Partner for Large Loss Claims
Insurance Claim Recovery Support (ICRS) exclusively represents policyholders—not insurance companies—ensuring apartment owners, homeowner associations, commercial property investors, and property managers receive the settlement they deserve. Our non-litigious approach and “no recovery, no fee” policy provide a risk-free solution for claim recovery.
Are you a multi-family or apartment property owner, manager or board member facing the challenges of filing an insurance claim? Look no further. Insurance Claim Recovery Support is here to provide expert assistance and ensure you receive the maximum compensation for your multi-family property damages.
✔ Fire damage claims
✔ Hail damage claims
✔ Wind damage claims
✔ Water damage claims
✔ Business interruption claims
ICRS has extensive knowledge and success settling hundreds of millions in multifamily and apartment property damage insurance claims caused by fire, hail, storm, hurricane, tornado, lightning, flood, water, freeze, business interruption, wind, and other disasters on behalf of building owners of apartments, storage, offices, retail, multifamily syndicators, real estate investors, homeowner and condominium associations, as well as property management companies.
Specialized Expertise in Multi-Family Property Claims
Our team of experienced, licensed public adjusters has years of experience in handling large-loss multifamily and apartment property damage claims. With our in-depth understanding of the complexities involved, we navigate the claim process efficiently and effectively. Whether your property has suffered fire, water damage, natural disasters, vandalism, or other covered perils, we have the knowledge and expertise to handle your claim with precision.
Thorough Assessment and Comprehensive Documentation
Accurate assessment and detailed documentation are key to a successful multi-family property claim. Our skilled adjusters conduct thorough inspections, meticulously documenting damages in each unit, common areas, and infrastructure. This comprehensive approach ensures that every aspect of the damage is accounted for, strengthening your case and maximizing your chances of a fair settlement.
Streamlined Claims Process for Multi-Family Properties
Time is of the essence when it comes to multi-family property claims. We understand the urgency and aim to streamline the claims process for you. From initial filing to final settlement, our team handles the paperwork, negotiations, and communication with the insurance company. This allows you to focus on managing your property and attending to the needs of your tenants.
Effective Negotiation and Fair Settlements
Negotiating with insurance companies requires skill and expertise. Our team of seasoned negotiators is well-versed in the tactics employed by insurance companies. We advocate for your rights and work tirelessly to secure a fair and just settlement that covers all necessary repairs and associated costs. Our goal is to maximize your recovery and ensure you receive the compensation you deserve.
Dedicated Support Throughout the Claims Process
At Insurance Claim Recovery Support, we provide unwavering support throughout your multi-family property claim. Our dedicated team is here to address your questions, concerns, and provide regular updates on the progress of your claim. We understand the significance of your multi-family property investment and prioritize your peace of mind throughout the entire process.
If your property has suffered insured damages of $250,000 or more, we can help you get the settlement you deserve fairly and promptly.
We offer complimentary online claim reviews and consultations, guiding property owners through the complexities of insurance claims for fire, hail, wind, water, and business interruption losses.
Get to Know Our Skilled Team Members
Who Is Looking Out For Your Interests?
The Single Best Way to Settle Commercial and Multifamily Insurance Claims.
Insurance Claim Recovery Support Public Adjusters represent your interests, not the insurance company. We document your insurance claim Pro-Policyholder so you get the maximum settlement you deserve in minimum time.
Scott Friedson
CEO | Public Insurance Adjuster
- Texas #1632488
- Florida #W797805
- Ohio #1289475
- Colorado #411678
- Georgia #2874635
- Indiana #3891955
- Kansas #15827727
- Kentucky #1014264
- Maryland #2106190
- North Carolina #15827727
- Nebraska #15827727
- Nevada #3508775
- Oklahoma #100118599
- Pennsylvania #1043874
- South Carolina #893766
- Utah #915234
- NPN #15827727
- Haag Certified Commercial Roof Inspector #201408103
Misty Friedson
VP | Public Insurance Adjuster
- Texas #2647568
- Florida #W798577
- Kentucky #1267289
- North Carolina #19846653
- Nebraska #19846653
- Oklahoma #3001820951
- Ohio #1416569
- Pennsylvania #1054792
- South Carolina #19846653
- Utah #915489
- Haag Certified Commercial Roof Inspector #202111207
“547% higher payments with a public adjuster for claims.” We Settle Big Property Damage Insurance Claims
It Pays To Know ICRS
We Exclusively Represent Policyholders
Insurance Claim Recovery Support (ICRS) is a premier public adjustment firm that exclusively represents policyholders in their quest to achieve fair settlements for their insurance claims. With an unwavering commitment to the interests of policyholders, ICRS ensures that clients receive the maximum compensation they deserve. This unique focus on policyholders sets the company apart from other public adjusters, who often serve both the policyholders and insurance companies, creating potential conflicts of interest. ICRS stands out by prioritizing the needs of their clients above all else, making certain that their rights are protected throughout the claims process.
ICRS brings to the table an extensive understanding of the insurance industry, allowing them to effectively advocate for their clients. Their team of highly skilled public adjusters specializes in evaluating, documenting, and negotiating complex insurance claims on behalf of policyholders. By leveraging their deep knowledge of policy language and claims procedures, ICRS enables their clients to navigate the often confusing and time-consuming claims process with ease. The company’s primary goal is to ensure that their clients receive the compensation they are entitled to, which can be invaluable in helping them rebuild their lives and businesses after a loss.
- Commercial Property Insurance Claims
- Multi-Family Property Insurance Claims
- High-Value Homes & Real Estate Insurance Claims
Businesses We Serve
Property Management Companies
Home Owner Associations
Apartment Complex Owners
Commercial Building Owners
Contractors
School Districts
Insurance / Real Estate Brokers
Government & Non-Profits
Real Estate Syndicates
Insurance Claim Recovery Support
Get the Maximum Insurance Claim Settlement You Deserve in Minimum Time™
No Recovery, No Fee
ICRS Public Adjusters are the best in the business for settling large loss property damage insurance claims in Texas and many other states. We exclusively represent policyholders to help recover from fire insurance claims, storm damage, and other disasters covered under property insurance policies.
Business and property owners, insurance brokers, contractors, real estate syndicators, and property management companies trust ICRS public insurance adjusters to settle new, underpaid, delayed, or wrongfully denied hail, wind, fire, water, or other storm damage insurance claims fairly and promptly.
- Our public insurance adjusters have over a decade of experience
- Haag Engineering Certified Commercial Roof Inspectors
- IICRC Water Restoration Technician Certifications
- State-Licensed and Bonded
Our unique Pro-Policyholder approach to settling property damage claims representing the interests of insured policyholders to reach a fair and reasonable settlement insurance claim has successfully helped home and business owners avoid unnecessary litigation or appraisal.
ICRS is on YOUR side
With ICRS on your side, we represent you, not the insurance company. When you hire a public adjuster from ICRS, we present your insurance claim submissions Pro-Policyholder filled with facts and valuable documentation to support your claim for coverage under your policy submitted to your insurer on your behalf, representing your interests, not your insurance company. Our policyholder claims are placed on equal footing with your insurance company’s adjuster, engineer, and building consultants, who represent their interests, not yours. Our track record for successfully negotiating a fair and prompt settlement for insured policyholders is unmatched. If your insurer chooses to ignore evidence that supports your Pro-Policyholder claim and force you to sue, we have a network of insurance attorneys to whom we refer victims of bad faith insurance claim handling practices that typically work on a contingency basis. We prefer to reasonably settle all our insurance claims without litigation but unfortunately, not all insurers are reasonable, some act in bad-faith.
Tools and Resources to Help You
Here at ICRS, we help policyholders understand their rights. Discover the different types of insurance, the insurance claim process, and settlement tips from the National Association of Insurance Commissioners.
LOSS TYPES
We represent policyholders in all kinds of loss and damage
Fire
Fire loss claims address damages stemming from fires, which often result in extensive property destruction and necessitate substantial restoration efforts.
Hail
Hail claims focus on damages caused by hailstorms, typically affecting roofs, windows, and building exteriors.
Hurricane
Hurricane claims involve the widespread devastation brought on by powerful storms, characterized by high winds, heavy rainfall, and storm surges.
Tornado
Tornado claims pertain to the destruction from severe winds and flying debris associated with these violent weather events.
Water
Water loss claims encompass damages caused by water intrusion, such as burst pipes or leaks, leading to mold growth and structural damage.
Wind
Wind claims deal with damages resulting from strong gusts, which can topple trees, detach roofs, and cause other significant property damage.
Business Interruption
Business interruption claims focus on the financial losses businesses experience when an unexpected event, like a natural disaster, disrupts their operations.
Flood Damage
Flood claims cover losses due to water inundation, primarily impacting homes and businesses situated in flood-prone areas.
Appraisal Dispute
Appraisal claims arise when disagreements occur between policyholders and insurers regarding the value of damages, necessitating impartial appraisers to determine a fair settlement.
Years Experience
Claims Settled
Hours Worked
Average Claim Amount
Risk-Free Loss Recovery Offer
Get a complimentary consultation on your damage insurance claim. We are public claim adjusters who work for policyholders, not the insurance company. If you choose to hire us, we work on contingency. No recovery, no fee. Our insurance claim process is proven and streamlined. We also value your privacy. We do not sell, trade, or rent your personal information to others.
Need immediate fire damage insurance claim help?
TESTIMONIALS
What Client Says About ICRS
Posted on Dallas RiceTrustindex verifies that the original source of the review is Google. Scott and his entire team so incredibly knowledgeable, their is no way we could have accomplish what we did without their guidance. Keep us the great work!!!!!Posted on Anthony McCraryTrustindex verifies that the original source of the review is Google. Outstanding service experience!!!Posted on Ashley Szulim-SabeanTrustindex verifies that the original source of the review is Google. They are truly a Lifesaver! I cannot say enough good things about Insurance Claim Recovery Support — they truly feel like earth angels. Misty and Scott helped me through one of the most overwhelming and helpless times of my life. As a single woman dealing with major home renovations after a severe water leak, I was unfortunately taken advantage of by a dishonest contractor. From breaking my TV and not saying a word, to lying about repairs, damaging my sprinkler, inflating estimates with bogus charges, and even threatening legal action — I was completely overwhelmed. That’s when Misty and Scott stepped in. Their knowledge of the laws and the insurance claims process is unmatched, and their compassion and support were exactly what I needed. They knew exactly how to handle the situation, empowered me with the facts, and guided me every step of the way. They genuinely listened, made me feel heard and understood, and stood by my side when I needed it most. I am beyond grateful for their integrity, expertise, and kindness. If you’re facing a tough insurance claim situation, do not hesitate to reach out to them — they are absolute professionals and true advocates and helped me feel safe in my own home again.Posted on Jason HTrustindex verifies that the original source of the review is Google. Not sure how Misty has 5 stars here. She won’t even return a call or email.Posted on AdiMak2004Trustindex verifies that the original source of the review is Google. I spoke with Scott about a commercial claim, and he was incredibly helpful. He provided detailed explanations about how policies and adjustments work, making everything much clearer. I really appreciated his thoroughness and knowledge!Posted on Case WegnerTrustindex verifies that the original source of the review is Google. After a nightmare experience dealing with an underpaid commercial property insurance claim from a hailstorm in Dallas, we were fortunate enough to find Scott and Misty Friedson at Insurance Claim Recovery Support (ICRS). Had we not hired them, we would’ve left $127,000 on the table - money we didn’t even know we were owed. Scott and Misty are absolute professionals. Their knowledge of the insurance claim process is unmatched, and they navigated our case with skill, integrity, and relentless attention to detail. On top of that, they’re HAAG certified roof inspectors, which made all the difference in proving the true extent of our damages. Looking back, we wish we had hired ICRS from the very beginning. It would have saved us so much stress, time, and lost money. If you’re dealing with an insurance claim - especially a commercial one - don’t wait. Call ICRS. We’re beyond grateful for everything they did for us.Posted on Jason CheshireTrustindex verifies that the original source of the review is Google. ICRS has been a beacon of hope during one of the most challenging times in my life. After my home was struck by lightning nearly nine months ago, dealing with USAA has been nothing short of a nightmare. They have grossly underpaid my claim, and I was at my wit’s end after countless hours of research, discussions with attorneys, and trying to figure out how to rebuild my home without compromising my financial future. Scott and Misty from ICRS have been the most honest, supportive, and knowledgeable people I’ve encountered throughout this ordeal. They made me feel heard and understood, which was a welcome relief after so many interactions with professionals who seemed more interested in their bottom line than in helping me. Scott guided me through this incredibly complex and stressful process with expert advice, giving me the clarity and confidence I desperately needed. His and Misty’s commitment to doing what’s right for their clients is unmatched. They genuinely care and provide guidance and support that feels personalized and sincere. Thanks to Scott and Misty, I’m back on track and no longer feel overwhelmed. ICRS has saved me countless hours of stress and struggle, and I wholeheartedly recommend them to anyone dealing with a large-loss claim after a storm. Trust me—making them your first call can save you immeasurable frustration and help you navigate this difficult path with sound advice and unwavering support. Thank you, Scott and Misty, for everything you’ve done! -Jason CheshirePosted on Tom ChisanoTrustindex verifies that the original source of the review is Google. Found this firm very responsive with honest advice. Based on our discussion, I actually did not hire them, at least yet, because my claim doesn't require the service. They easily could have pushed to sign me up, but did not. We have just gone thru flooding of our home and it is appreciated not being taken advantage of now.Posted on Scott Dixon SmithTrustindex verifies that the original source of the review is Google. Amazing service and results!Posted on Albert PrienTrustindex verifies that the original source of the review is Google. In 2023, our family woke up to a nightmare. Our house was filled with smoke and on fire. We able to get our son and pets out of the burning house without injury, and our local fire department arrived quickly and put out the fire. By the time that the fire was out, most of our home was destroyed. We contacted our insurer to start a claim and were immediately met with opposition and confusion on their part. It took several weeks for them to assign an adjuster to our claim. This initial experience led our decision to hire a Public Adjuster to navigate the process and advocate on our behalf. We couldn’t trust that our insurer would handle the claim responsibly, and we quickly realized that we needed someone to fight for us to hold them accountable to our policy. We were extremely fortunate to find ICRS and secure Scott as our Public Adjuster. Our Insurer mislead us and withheld information. It took weeks for them to provide a copy of our policy, and when they did, they excluded information that benefited us. ICRS pressured them to provide a full copy of our policy which included the benefits they had initially excluded. Our Insurer provided a scope that was not aligned with the actual cost of rebuilding our home. ICRS countered with a realistic scope and advised us to secure independent quotes on our own. ICRS then leveraged its scope and the independent quotes to force our insurer to provide more realistic amount for the rebuild. The scoping process took months, and ICRS drove the communications the entire time. The first adjuster that our insurer assigned to our claim arrived at the site visit and interview with a combative attitude, where he used inappropriate language, and attempted to force the negotiations their favor by manipulating the facts. ICRS swiftly called out the adjuster and guided the negations back on track. Our Insurer cycled through four adjusters during our claim. The pass-down of information between these adjusters was insufficient, with each new adjuster attempting to avoid payout using the same methods that failed with the last. We were astonished that a company could act in this manner without serious recourse. ICRS was able to leverage emails, photos, inspection reports, and additional documentation to bring the adjusters up to speed after each transition. ICRS’ efforts kept the claim moving every time our insurer attempted to stall. When our Insurer misrepresented the policy and refused to pay out for damages that were covered, ICRS drove the communications process and provided documentation, which included case-law excerpts from similar claims that had gone to trial. This approach provided breakthroughs on vital areas of the negotiations. ICRS provided a paper trail and documentation that our Insurer couldn’t ignore, and ultimately they were forced to pay out due to the exposure that ICRS had made apparent. ICRS increased the overall claim by more than 20% during the planning and rebuild process through supplements. Through negotiations with our Insurance company, ICRS increased the claim by 104% over what was released up-front in our initial settlement. Additionally, the payout ICRS secured for us was 31% higher than our policy limit. Before that fire, we had heard insurance companies pull out every trick in the book to avoid paying out on a policy. Having gone through this experience, we can say that the behavior on our insurers part was far worse than we had ever imagined possible. We advise with 100% conviction that anyone dealing with a large loss such as ours, hire a public adjuster to navigate and advocate on their behalf in order to get the needed results. Our family could not have rebuilt our home with the funds our insurance company provided, and we only have a home to return to because of ICRS’ efforts to hold our insurer accountable for the policy we had paid for. Throughout the claim, which lasted over a year, ICRS navigated the entire claim process with professionalism and care. Our family offers a sincere thank you to Scott, Misty, and the entire ICRS team.
FAQs
Frequently Asked Questions
What is a public adjuster and what do they do?
Here at ICRS, we help policyholders understand their rights. Discover the different types of insurance, the insurance claim process, and settlement tips from the National Association of Insurance Commissioners.
When should I hire a public adjuster?
How are public adjusters compensated?
How do public adjusters differ from insurance company adjusters?
Do I need a public adjuster if I already have an insurance agent or broker?
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